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Category: Claims

Zero Trust

No Heads-Up, No Thanks: Why Referral Partners Deserve Better

September 12, 2025 No Comments

Public adjusters and attorneys often collaborate closely on insurance property damage claims, creating valuable referral partnerships. But when a law firm resolves a case without notifying the referring adjuster—or disburses funds without honoring the PA contract—it risks more than just professional trust. This article explores why clear communication and proper settlement coordination are essential to protecting both the client and the professionals supporting them.

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Woman reviewing invoice documents

Can Public Adjusters Be Paid From Bad Faith Damages?

September 10, 2025 No Comments

When a policyholder’s insurance claim turns into a legal battle, it may result in damages far beyond the original policy limits—especially in cases of bad faith. But can a public adjuster be paid from those extra-contractual awards? The short answer: no. Public adjusters must operate strictly within the bounds of their licensure, and billing for any portion of legal settlements or court-awarded damages could cross ethical and legal lines. This article explores where the boundary lies—and how to stay on the right side of it.

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The Insurance Check Whac-A-Mole

January 3, 2022 No Comments

They’d been paying premiums every month for insurance and the adjuster just tried to make them responsible for paying everything upfront.  That’s worse than kicking

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Satellite office in KY

Green Public

Insurance Adjusting

Is now in Kentucky serving clients affected by the tornados. Stop by our satellite location at 3205 US Highway 641 N in Benton, KY. We’re just down the road from the Kentucky Opry.