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Category: Property & Casualty

Intellect vs. Experience in Public Adjusting: What Truly Drives Excellence?

October 3, 2025 No Comments

Credentialing and continuing education provide public adjusters with up-to-date knowledge of policy interpretation, estimating standards, and regulatory compliance, enhancing their professionalism and credibility. However, real-world field experience offers irreplaceable insights into property damage, repair sequencing, and client communication. Rather than competing, these skill sets should complement each other. A balanced approach—where public adjusters pursue both formal training and hands-on work—leads to the most effective, productive, and accountable claims professionals.

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Zen moments during a busy day

Insurance Claims Fatigue: How to Finish the Year Strong Without Burning Out

September 19, 2025 No Comments

As the year winds down, insurance claims professionals often face an overwhelming surge in workload, deadlines, and client expectations—leading to a condition known as claims fatigue. This end-of-year burnout is driven by high caseloads, slow carrier responses, emotional strain, and the pressure to close files before December 31st. To combat fatigue while maintaining high standards of service, professionals are encouraged to implement time-blocking strategies, communicate clear boundaries with clients, break large tasks into micro-goals, and take intentional breaks to recover. Reconnecting with the purpose behind the work helps restore energy and focus, ensuring a strong, sustainable finish to the year.

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Zero Trust

No Heads-Up, No Thanks: Why Referral Partners Deserve Better

September 12, 2025 No Comments

Public adjusters and attorneys often collaborate closely on insurance property damage claims, creating valuable referral partnerships. But when a law firm resolves a case without notifying the referring adjuster—or disburses funds without honoring the PA contract—it risks more than just professional trust. This article explores why clear communication and proper settlement coordination are essential to protecting both the client and the professionals supporting them.

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Woman reviewing invoice documents

Can Public Adjusters Be Paid From Bad Faith Damages?

September 10, 2025 No Comments

When a policyholder’s insurance claim turns into a legal battle, it may result in damages far beyond the original policy limits—especially in cases of bad faith. But can a public adjuster be paid from those extra-contractual awards? The short answer: no. Public adjusters must operate strictly within the bounds of their licensure, and billing for any portion of legal settlements or court-awarded damages could cross ethical and legal lines. This article explores where the boundary lies—and how to stay on the right side of it.

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Satellite office in KY

Green Public

Insurance Adjusting

Is now in Kentucky serving clients affected by the tornados. Stop by our satellite location at 3205 US Highway 641 N in Benton, KY. We’re just down the road from the Kentucky Opry.