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Tag: Claim

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Who Determines an Appraiser’s Competence?

October 13, 2025 No Comments

As more appraisers transition to independent practice, questions arise about who ensures their ongoing competence beyond reputation and certification. While professional organizations like IAUA, WIND, and P.L.A.N. provide voluntary training, oversight has largely been self-regulated — until now. Iowa recently became one of the first states to require a Certified Appraiser license for insurance appraisal work, signaling a move toward greater accountability. This article explores how that change may reshape expectations of competence, regulation, and professional credibility in the insurance appraisal industry.

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hail spatter

Does Spatter Matter? The Debate Over Hail Verification and Aluminum Siding

October 7, 2025 No Comments

When hail hits, everyone starts looking for proof — and “hail spatter” often becomes the focus of debate. Does the presence or absence of spatter really determine whether damage is recent or covered? This article explores both sides of the argument, from the contractor’s field perspective to the attorney’s view of the carrier’s duty to investigate. Ultimately, while spatter can help tell the story of a storm, it’s only one clue in a much larger picture.

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Zen moments during a busy day

Insurance Claims Fatigue: How to Finish the Year Strong Without Burning Out

September 19, 2025 No Comments

As the year winds down, insurance claims professionals often face an overwhelming surge in workload, deadlines, and client expectations—leading to a condition known as claims fatigue. This end-of-year burnout is driven by high caseloads, slow carrier responses, emotional strain, and the pressure to close files before December 31st. To combat fatigue while maintaining high standards of service, professionals are encouraged to implement time-blocking strategies, communicate clear boundaries with clients, break large tasks into micro-goals, and take intentional breaks to recover. Reconnecting with the purpose behind the work helps restore energy and focus, ensuring a strong, sustainable finish to the year.

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The Insurance Check Whac-A-Mole

January 3, 2022 No Comments

They’d been paying premiums every month for insurance and the adjuster just tried to make them responsible for paying everything upfront.  That’s worse than kicking

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Satellite office in KY

Green Public

Insurance Adjusting

Is now in Kentucky serving clients affected by the tornados. Stop by our satellite location at 3205 US Highway 641 N in Benton, KY. We’re just down the road from the Kentucky Opry.