Category: Residential

The Insurance Claim Learning Hub

Photo of house following total loss fire damage

My House Caught on Fire! What Do I Do?

After a house fire, early decisions can have a lasting impact on the outcome of an insurance claim. Homeowners should prioritize a thorough investigation and inspection of the property, as fire, smoke, heat, and water damage often extend well beyond what is immediately visible.

Understanding Additional Living Expense coverage is also critical, as approvals and reimbursements can be delayed or disputed without proper documentation. Just as important, damaged or water-logged personal property should not be discarded without written authorization, since doing so can jeopardize the ability to recover for contents losses. Working with experienced professionals can help avoid common pitfalls.

Contact Green Public Insurance Adjusting for assistance with preparing a detailed contents inventory, which can significantly improve documentation and help maximize potential recovery under the policy.

Read More »
hail spatter

Does Spatter Matter? The Debate Over Hail Verification and Aluminum Siding

When hail hits, everyone starts looking for proof — and “hail spatter” often becomes the focus of debate. Does the presence or absence of spatter really determine whether damage is recent or covered? This article explores both sides of the argument, from the contractor’s field perspective to the attorney’s view of the carrier’s duty to investigate. Ultimately, while spatter can help tell the story of a storm, it’s only one clue in a much larger picture.

Read More »
Commercial Property Inspection

How Matching Law Is Shaping the Future of Insurance Appraisals

Contractors frequently refer clients to appraisal in hopes of resolving stalled insurance claims—but confusion still reigns over what the appraisal process can (and can’t) do. With new case law like Cinnamon Ridge v. State Farm reshaping expectations, it’s more important than ever for professionals to understand the evolving rules, risks, and responsibilities when negotiating claim values or recommending next steps. This article explores what appraisers need to know—and how to guide clients with clarity.

Read More »

The Insurance Check Whac-A-Mole

They’d been paying premiums every month for insurance and the adjuster just tried to make them responsible for paying everything upfront.  That’s worse than kicking

Read More »
Satellite office in KY

Green Public

Insurance Adjusting

Is now in Kentucky serving clients affected by the tornados. Stop by our satellite location at 3205 US Highway 641 N in Benton, KY. We’re just down the road from the Kentucky Opry.