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Tag: Continuing Education

The Leadership Dilemma: When Public Adjusters Step Away from the Field

October 15, 2025 No Comments

As public adjusting firms grow, many owners step back from hands-on claim handling to focus on leadership and business strategy. While this transition allows for stronger operations, staff development, and long-term stability, it can also create distance from market trends, field realities, and the technical skills that built their credibility. This article explores the balance between managing a business and maintaining professional relevance — offering insight into how firm owners can stay connected to the claims process while guiding their teams toward growth.

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Intellect vs. Experience in Public Adjusting: What Truly Drives Excellence?

October 3, 2025 No Comments

Credentialing and continuing education provide public adjusters with up-to-date knowledge of policy interpretation, estimating standards, and regulatory compliance, enhancing their professionalism and credibility. However, real-world field experience offers irreplaceable insights into property damage, repair sequencing, and client communication. Rather than competing, these skill sets should complement each other. A balanced approach—where public adjusters pursue both formal training and hands-on work—leads to the most effective, productive, and accountable claims professionals.

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Satellite office in KY

Green Public

Insurance Adjusting

Is now in Kentucky serving clients affected by the tornados. Stop by our satellite location at 3205 US Highway 641 N in Benton, KY. We’re just down the road from the Kentucky Opry.