Tag: Restoration

The Insurance Claim Learning Hub

Unpaid Invoice Document

When Invoices Aren’t Enough: A Cautionary Tale for Ohio Contractors from Recent Federal Case Law

Recently, a Federal court’s ruling highlighted a critical risk for contractors who rely on contingency-based contracts. In this case, the contractor performed work and later asserted that approximately $50,000 remained unpaid, yet could not establish that the policyholder had an obligation to pay that amount. Because the contractor’s compensation was contingent on additional insurance recovery—rather than a price fixed by their contract—the alleged balance was treated as speculative rather than an actual debt.

In court, the contractor was unable to demonstrate whether the disputed amount represented unpaid work, eligible overhead and profit, or funds advanced by the business. The absence of a definite payment obligation left the court to conclude that the insurer had already satisfied the claim and that any remaining contractor charges were not legally due.

This outcome underscores the importance of clear, non-contingent contracts to protect contractors from performing substantial work without a legally collectible right to payment.

Read More »

The Dangers of Aggressive Contractors in Home Insurance Claims

Aggressive contractor tactics following storms and major weather events have drawn increasing scrutiny as some companies pressure homeowners into premature agreements or attempt to influence the insurance claims process. States are responding through stricter enforcement of public adjuster licensing laws, consumer-protection measures, and regulations targeting high-pressure solicitation. In Ohio, existing laws governing public adjusters, prohibitions on unauthorized claim handling, and home-solicitation protections form the foundation of these efforts, with additional proposals aimed at reducing post-loss contractor influence. These initiatives seek to protect policyholders, preserve the integrity of the claims process, and clarify the legal boundaries between contractors, adjusters, and insurers.

Read More »

Should Contractors Refer All Insurance Clients to a Preferred Public Adjuster?

Restoration contractors often work alongside public adjusters during insurance claims, but referring all clients to a single preferred public adjuster may not always be the best practice. This article explores the pros and cons of such blanket referrals, including benefits like streamlined communication and fairer settlements, as well as risks like licensing issues, conflicts of interest, and reputation damage. It also outlines best practices for making ethical, transparent, and legally compliant referrals that prioritize the client’s best interest. The goal is to help contractors build trust while supporting efficient and fair claims resolution.

Read More »
Commercial Property Inspection

How Matching Law Is Shaping the Future of Insurance Appraisals

Contractors frequently refer clients to appraisal in hopes of resolving stalled insurance claims—but confusion still reigns over what the appraisal process can (and can’t) do. With new case law like Cinnamon Ridge v. State Farm reshaping expectations, it’s more important than ever for professionals to understand the evolving rules, risks, and responsibilities when negotiating claim values or recommending next steps. This article explores what appraisers need to know—and how to guide clients with clarity.

Read More »

The Insurance Check Whac-A-Mole

They’d been paying premiums every month for insurance and the adjuster just tried to make them responsible for paying everything upfront.  That’s worse than kicking

Read More »
Satellite office in KY

Green Public

Insurance Adjusting

Is now in Kentucky serving clients affected by the tornados. Stop by our satellite location at 3205 US Highway 641 N in Benton, KY. We’re just down the road from the Kentucky Opry.